Human Resource (HR) Officer (Mogadishu)

Recruiting Organisation: Shaqo Kaab Solutions (on behalf of a confidential client)
Job Reference: IDS-JD-HR-HRO-MGD-2026-V01
Department: Human Resources Management and Administration
Reports To: Head of Human Resource Management and Administration

About This Opportunity

Shaqo Kaab Solutions is recruiting this position on a confidential basis on behalf of a client based in Mogadishu, Federal Republic of Somalia. The Client is an established organisation that values operational efficiency, sustainable growth, and professional integrity, and is seeking a capable HR Officer to support its Human Resources function. All applications and enquiries are managed directly by Shaqo Kaab Solutions; candidate information is shared with the Client only for shortlisted applicants.

Job Purpose

The Human Resource (HR) Officer provides full operational support to all HR functions by coordinating HR processes, maintaining accurate records, supporting compliance, and assisting in the implementation of HR policies and SOPs. The role ensures smooth daily HR operations while all approvals remain with the Head of Human Resource Management and Administration.

Key Responsibilities

Recruitment & Onboarding Support

• Support recruitment processes including vacancy posting, shortlisting, and interview coordination.
• Prepare offer letters, contracts, and onboarding documentation.
• Coordinate employee induction and orientation activities.
• Support recruitment, onboarding, and supervision of interns; track internship attendance, performance, and completion.

Employee Records & HR Data Management

• Maintain complete and accurate employee files, HR registers, staff lists, and contract records.
• Ensure confidentiality and proper filing of HR documents.
• Maintain accurate employee data in the HRIS/ERP system, with periodic data verification.

Attendance, Leave & Payroll Support

• Monitor daily attendance and follow up on exceptions.
• Process leave applications, update leave balances, and prepare attendance/leave summaries for payroll input.
• Track probation periods and confirmation timelines.

Performance & Training Administration

• Coordinate performance appraisals and documentation, including performance improvement plans.
• Maintain training needs and attendance records; support training and capacity-building activities.

Employee Relations & Grievance Support

• Maintain disciplinary and grievance case records; draft HR correspondence and notices for review.
• Track employee requests and inquiries, and follow up on pending HR actions.

Reporting & Compliance

• Prepare HR reports covering attendance, leave, headcount, and training.
• Support audits, compliance reviews, and implementation of HR policies, procedures, and SOPs.

Qualifications & Experience

Education: Bachelor’s Degree in Human Resource Management, Business Administration, Management, Public Administration, or a related field. Diploma-level candidates with strong relevant experience may be considered.

Experience: Minimum 1–2 years of experience in HR administration or an HR support role, including HR record-keeping, attendance/leave administration, and onboarding coordination. Experience using HRIS/ERP systems is an advantage.

Key Skills & Competencies

• Accuracy and attention to detail
• Confidentiality and discretion
• Organizational and time management skills
• Communication and interpersonal skills
• Basic HR reporting and data entry skills
• Microsoft Office proficiency

Professional Development Opportunities

• Structured on-the-job mentoring from the Head of Human Resource Management and Administration, with a defined 12-month development plan.
• Sponsored foundational HR certification (e.g., CIPD Foundation Certificate or equivalent).
• Hands-on training in HRIS/ERP system administration and HR workflows.
• Practical exposure to recruitment coordination, onboarding, and performance appraisal administration as a pathway toward an HR Officer role.

Working Conditions

Primarily based at the Client’s Mogadishu office, with occasional support required at other Mogadishu facilities or off-site HR events as needed. Must be available to support urgent onboarding, attendance, or employee-relations matters outside standard working hours when required.

Remuneration & Benefits

Competitive compensation package commensurate with qualifications, experience, and scope of responsibility, in line with the Client’s approved salary structure. Performance-based bonuses may apply. Entitlement to annual leave, sick leave, and public holidays in accordance with the Labour Law and Company policy.

Equal Employment Opportunity

The Client is an Equal Opportunity Employer and does not discriminate based on gender, age, nationality, disability, religion, clan affiliation, or any other protected status under applicable Labour Law and other applicable regional laws. All employment decisions are based on merit, qualifications, and organizational needs.

This job description is not exhaustive and is intended to describe the general nature and level of work being performed. The Client reserves the right to amend, revise, or reassign duties as organizational needs evolve.