Senior Business Analyst (Hargeisa)

Recruiting Organisation: Shaqo Kaab Solutions (on behalf of a confidential client)
Job Reference: SKS-JD-IT-SBA-HGA-2026-V01
Department: Information Technology
Reports To: Chief Technology Officer (CTO)

About This Opportunity

Shaqo Kaab Solutions is recruiting this position on a confidential basis on behalf of a client based in Hargeisa, Republic of Somaliland. The Client is an established financial institution that values operational efficiency, sustainable growth, and professional integrity, and is seeking a capable Senior Business Analyst to support its Information Technology function. All applications and enquiries are managed directly by Shaqo Kaab Solutions; candidate information is shared with the Client only for shortlisted applicants.

Job Purpose

The Senior Business Analyst acts as a key bridge between business operations and technology delivery within the Client’s organisation. This role focuses on gathering, analysing, and documenting business requirements to ensure banking processes are accurately translated into system functionality, collaborating with business teams, IT, vendors, and implementation partners to align core banking, digital banking, compliance, and operational systems with business, regulatory, and Sharia-compliant requirements. This role is focused on clarity and alignment rather than delivery ownership.

Key Responsibilities

Business Analysis & Requirements Leadership

• Work with business departments to gather and document detailed requirements.
• Analyse current and target operating models for the Client.
• Define business processes for onboarding, accounts, deposits, financing, payments, compliance, and reporting.
• Translate business needs into clear functional and technical requirements.
• Identify process gaps, risks, and improvement opportunities.
• Develop process maps, workflows, user journeys, and use cases.

Core Banking & Digital Banking Support

• Support requirements definition for core banking implementation.
• Document requirements for Islamic banking products, accounts, deposits, financing, profit calculations, and reporting.
• Ensure systems align with operational, regulatory, and Sharia-compliant requirements.

Governance, Risk & Compliance Alignment

• Ensure requirements consider regulatory, audit, data protection, and cybersecurity needs.
• Support definition of approval workflows, controls, roles, and access structures.
• Work with compliance and risk teams to ensure AML, KYC, sanctions screening, and reporting requirements are reflected in system design.

Systems Integration & Solution Alignment

• Work with IT teams and vendors to align system capabilities with business requirements.
• Support integration requirements across core banking, digital channels, CRM, AML/KYC, payments, and reporting systems.
• Ensure business workflows are correctly reflected in system configurations.
• Provide input into solution design without owning technical delivery.

Documentation & Functional Specifications

• Produce Business Requirements Documents (BRDs), functional specifications, and user stories.
• Develop process maps, workflows, data flow diagrams, and gap analysis reports.
• Prepare UAT scripts and test scenarios.
• Maintain traceability from business requirements to system implementation.
• Ensure all requirements are complete, testable, and approved.

Testing & User Acceptance Support

• Support preparation and execution of User Acceptance Testing (UAT).
• Define test cases based on business requirements.
• Coordinate with users during testing phases.
• Track issues, defects, and change requests.
• Ensure solutions meet requirements before go-live.

Stakeholder & Cross-Functional Engagement

• Work closely with senior management, business users, IT teams, vendors, and consultants.
• Facilitate workshops, interviews, and requirement-gathering sessions.
• Communicate effectively between technical and non-technical stakeholders.
• Challenge unclear or incomplete requirements and guide stakeholders toward practical solutions.
• Support decision-making by presenting options, risks, and impacts.

Qualifications & Experience

Education: Bachelor’s degree in Business, Information Systems, Finance, Computer Science, Banking, or a related field.

Experience: 5–7 years of experience as a Business Analyst or Senior Business Analyst. Strong experience in banking, fintech, or financial services. Experience with core banking or digital banking implementations is highly preferred. Strong understanding of banking operations including onboarding, accounts, deposits, Islamic financing, payments, compliance, and reporting. Experience working with vendors and implementation partners. Strong experience with Agile/Scrum and Waterfall methodologies, and a deep understanding of the Software Development Life Cycle (SDLC). Preferred: experience with core banking platforms or Islamic banking systems, exposure to mobile/internet banking and digital channels, experience with AML/KYC systems, payment platforms, or CRM systems, knowledge of data warehousing or cloud-based platforms, and experience with vendor selection or RFP processes.

Key Skills & Competencies

• Excellent requirement-gathering and documentation skills
• Strong analytical and problem-solving abilities
• Strong communication and stakeholder management skills
• Ability to bridge business and technical teams effectively
• Ability to challenge assumptions professionally
• Strong attention to detail and accuracy
• Ability to work under pressure in fast-moving project environments

Reporting Structure

• Reports to: Chief Technology Officer (CTO).
• Direct Reports: Business Analysts / Junior Analysts.

Working Conditions

Primarily based at the Client’s Hargeisa office, working closely with business and technology teams across core banking and digital transformation initiatives.

Remuneration & Benefits

Competitive compensation package commensurate with qualifications, experience, and scope of responsibility, in line with the Client’s approved salary structure. Entitlement to annual leave, sick leave, and public holidays in accordance with the Labour Law and Company policy.

Equal Employment Opportunity

The Client is an Equal Opportunity Employer and does not discriminate based on gender, age, nationality, disability, religion, clan affiliation, or any other protected status under applicable Labour Law and other applicable regional laws. All employment decisions are based on merit, qualifications, and organisational needs.

This job description is not exhaustive and is intended to describe the general nature and level of work being performed. The Client reserves the right to amend, revise, or reassign duties as organisational needs evolve.