Hargeisa, Republic of Somaliland
Member Since 2024
About the Candidate
Dedicated and experienced Barista with over 10 years of expertise in the art of coffee preparation and customer service. Proficient in crafting a wide range of beverages, with in-depth knowledge of coffee types, brewing methods, and flavour profiles. Adept at providing exceptional customer experiences, handling cash transactions, and maintaining a clean and organized coffee station.
Core Knowledge and Skills:
Barista
- Proficient in coffee preparation and beverage crafting.
- Exceptional knowledge of various coffee types, brewing methods, and flavour profiles.
- Customer service expertise, including order taking, cash handling, and addressing customer inquiries.
- Ability to work efficiently under pressure in a fast-paced environment.
- Maintaining cleanliness and organization of the coffee station and equipment.
Team Supervisor
- Leadership and supervisory experience in managing a team of baristas.
- Excellent communication and interpersonal skills for effective team coordination.
- Strong organizational abilities to delegate tasks and ensure smooth operations.
- Problem-solving and conflict-resolution skills.
- Understanding of inventory management and control.
Trainer
- Training and mentoring experience in the art of coffee making and customer service.
- Developing training materials and conducting workshops or demonstrations.
- Tailoring training programs to meet the specific needs of baristas and staff.
- Assessing trainees’ progress and providing constructive feedback.
- Continuous learning and keeping updated on industry trends and techniques.
Education
2007
Sovereign Hotel
Certificate in Cabin Crew and Hotel Industry Management
Experience
2022-2024
Sereeye Specialty Coffee
Senior Barista /Supervisor
2021-2022
Cafe Barbera
Senior Barista
2015-2019
Baker Point
Senior Barista
2013-2014
Sovereign Hotel
Food and Beverage Supervisor
2011-2013
Maison Restuarant
Barista
2007-2011
Sarova Beach and White Sands Hotel
Waiter
Skills
Latte Art; Coffee Machine Operator; Brewing; Teamwork; Leadership.