IT Delivery Manager – Banking (Hargeisa)

Recruiting Organisation: Shaqo Kaab Solutions (on behalf of a confidential client)
Job Reference: SKS-JD-IT-ITDM-HGA-2026-V01
Department: Information Technology
Reports To: Chief Technology Officer (CTO)

About This Opportunity

Shaqo Kaab Solutions is recruiting this position on a confidential basis on behalf of a client based in Hargeisa, Republic of Somaliland. The Client is an established financial institution that values operational efficiency, sustainable growth, and professional integrity, and is seeking a capable IT Delivery Manager to support its Information Technology function. All applications and enquiries are managed directly by Shaqo Kaab Solutions; candidate information is shared with the Client only for shortlisted applicants.

Job Purpose

The IT Delivery Manager leads the end-to-end delivery of technology initiatives within the Client’s banking environment. This role is responsible for ensuring projects are delivered on time, within scope and budget, while meeting strict regulatory, security, and quality standards, acting as a bridge between business stakeholders and technical teams and driving execution across complex, multi-system programmes.

Key Responsibilities

Project & Programme Delivery

• Lead delivery of IT projects and programmes across core banking, digital platforms, and payments systems.
• Manage project scope, timelines, budget, risks, and dependencies.
• Ensure alignment with business objectives and regulatory requirements.
• Oversee Agile, Waterfall, or hybrid delivery methodologies.

Risk & Stakeholder Management

• Identify risks and implement mitigation strategies.
• Manage stakeholder expectations and communication at all levels.
• Ensure transparency in delivery status and issue resolution.

Team Coordination & Execution

• Coordinate cross-functional teams including engineering, QA, infrastructure, security, and vendors.
• Drive execution across complex, multi-system initiatives.
• Support project teams throughout the delivery lifecycle.

Monitoring, Reporting & Governance

• Track and report on project progress, KPIs, and delivery health to senior leadership.
• Ensure proper change management, release planning, and deployment governance.
• Support audit, compliance, and documentation requirements.

Continuous Improvement & Vendor Management

• Drive continuous improvement in delivery processes and team performance.
• Manage third-party vendors and external partners.

Qualifications & Experience

Education: Bachelor’s degree in Information Technology, Computer Science, Business, or a related field.

Experience: 8–12+ years of experience in IT, with 3–5+ years in delivery or project/programme management. Proven experience delivering large-scale technology projects in banking or financial services. Experience managing budgets, timelines, and cross-functional teams. Knowledge of banking systems including core banking, payments, and digital channels. Familiarity with regulatory and compliance requirements such as PCI-DSS, SOX, and data privacy laws. Strong understanding of SDLC, Agile (Scrum, Kanban) and/or Waterfall methodologies, and risk/issue management. Preferred certifications: PMP, PRINCE2, CSM, or SAFe Agilist. Experience delivering cloud-based solutions (AWS or Azure), familiarity with DevOps/CI-CD, and tools such as JIRA, Confluence, MS Project, or ServiceNow are an advantage.

Key Skills & Competencies

• Strong leadership and team coordination
• Strategic thinking with execution focus
• Risk management and problem-solving
• Stakeholder influence and negotiation
• Ability to manage competing priorities in high-pressure environments

Reporting Structure

• Reports to: Chief Technology Officer (CTO).
• Direct Reports: Project Managers / Delivery Teams.

Working Conditions

Hybrid work model within a secure banking IT environment, collaborating with global and cross-functional teams, with participation in steering committees, executive reporting, and occasional after-hours coordination for releases or critical incidents.

Remuneration & Benefits

Competitive compensation package commensurate with qualifications, experience, and scope of responsibility, in line with the Client’s approved salary structure. Entitlement to annual leave, sick leave, and public holidays in accordance with the Labour Law and Company policy.

Equal Employment Opportunity

The Client is an Equal Opportunity Employer and does not discriminate based on gender, age, nationality, disability, religion, clan affiliation, or any other protected status under applicable Labour Law and other applicable regional laws. All employment decisions are based on merit, qualifications, and organisational needs.

This job description is not exhaustive and is intended to describe the general nature and level of work being performed. The Client reserves the right to amend, revise, or reassign duties as organisational needs evolve.